PRODUCTS
Questions about the online store
Packing strap
Terms of delivery
General
Pramia Plastic Oy, business ID: FI24680303, address: Juustotie 25, 69300 Toholampi; sells products to companies in the EU area. These terms of delivery apply to ordering products in our online store and similar deliveries.
These delivery conditions are valid from 1 January 2017. We can change the delivery conditions unilaterally from time to time, so please familiarize yourself with our delivery conditions in advance every time you order products from our online store.
Products and product prices
The characteristics and prices of the online store’s products are presented in connection with the product presentation of each product. We reserve the right to change prices and shipping costs, so please check prices from the shopping cart before you accept the order. The prices of the products, which appear in the shopping cart and in the order confirmation.
Shipping costs
The shipping costs that may be charged for the order depend on the product itself (e.g. weight, packaging) and the chosen delivery method and are automatically added to the final order amount. You can see the shipping costs for your order (if shipping costs are charged) in your shopping cart before you accept the order.
Ordering and contract
You can order products on the homepage of our online store by moving them to the shopping cart and confirming the order and paying for the contents of the shopping cart in the payment service. When ordering from our online store, you are required to familiarize yourself with and agree to our delivery conditions in effect at any given time. You understand that your order, accepted and confirmed by us, is, except to the extent mentioned later on the right of cancellation, binding and creates a contract between us with these terms of delivery.
Payment and payment methods
You can pay for your order with the payment methods described in the online store and selectable in the shopping cart.
Order and payment confirmation
After a successful order, an order confirmation will be sent to your email, so you provide your email address when you place your order. The payment method used is also confirmed in the order confirmation.
If for some unexpected reason we cannot confirm your order, we will notify you by email as soon as possible.
Delivery method
We will deliver your order using one of the available delivery methods mentioned on our website, which you choose in connection with your order.
Delivery time
Our most common delivery times for the EU region are 2 business days, depending on the order and delivery method
Right of cancellation and return conditions
The right of cancellation only applies and accordingly the products to be returned must be in the original packaging, unused and well packed for return shipping. If the transaction is cancelled, the goods must be returned without delay and no later than 14 days after the notification of cancellation to our Return address mentioned below. If necessary, the returner must prove that the goods have been returned within the deadline, for example with a return receipt.
When returning a delivered order, please include your name and contact information as well as your account number for the refund.
Accordingly, we will return the money you paid for the order within 14 days.
Our return address:
Pramia Plastic Oy
Juustotie 25
69300 TOHOLAMPI
Finland
Transmission check, error and problem situations
Please check the delivery as soon as you receive it. If the product has been lost or damaged during transport or otherwise does not match your order or is incorrect, please notify our Customer Service as soon as possible and within 14 days at the latest, and we will agree on how to get the error corrected. In the consumer store, we comply with the mandatory error liability provisions of the Consumer Protection Act regarding errors.
Customer service
Our staff will help you with questions related to your order. Please contact us, either by email or phone::
Marko Mäkinen +358 (0) 400 187826
Jari Korkiakangas +358 (0) 40 6579927
Limitation of liability
Pramia Oy is not responsible for any indirect or direct or other damage related to the order, delivery or product or caused by any of the aforementioned.
Disagreements
We try to settle any disagreements regarding your order primarily by agreement, so please contact our Customer Service first to settle the matter. If the disagreement regarding the sales contract cannot be resolved through negotiations between the parties, the consumer can refer the matter to the Consumer Disputes Board (www.kuluttajariita.fi). Before taking the case to the Consumer Disputes Board, the consumer should contact the magistrates’ consumer advice (www.kuluttajaneuvonta.fi).
High-quality finnish Pramia pet-plastic strap
- A CHEAPER OPTION
Replaces rim machine manufacturers’ own packaging rims. Suitable for all manual and automatic machines.
- FAST DELIVERY
The plastic rims can be immediately delivered from the warehouse all over Finland within two business days.
- QUALITY GUARANTEE AND WHEELS IN ACCORDANCE WITH THE STANDARD (SFS-EN 13394).
If you are not satisfied with our rims, we will take them away at our expense and refund the unused rollers.
- OUR RAW MATERIAL FROM THE FINNISH RECYCLING SYSTEM IS THE BEST IN THE WORLD
Everyone uses recycled plastic bottles as a raw material for their rim production, but only we have the material 100% from the same recycling system and our own washing line.
- THE MOST MODERN LINE IN THE NORDIC COUNTRIES
Direct sales from the factory to the end user, our own raw material and advanced automation guarantee competitive prices.
- HIGH-CLASS AND UNIFORM QUALITY
Our production line measures the properties of the rim automatically and we can examine the quality retrospectively as well. We carry out further studies in our own laboratory.
- THE PATTERNED PLASTIC RIM IS AFFORDABLE AND STRONG
The patterning reduces the weight per meter of the rim, which makes it affordable. About 95% of the rims we sell are patterned. We also manufacture a smooth rim with an even higher tensile strength than the textured rim.
- CLEARLY SMALLER CARBON FOOTPRINT THAN COMPETITORS
Our plastic rim is the most environmentally friendly on the market, because our raw material comes from Finland, we produce the rim with state-of-the-art equipment and only domestic wind power. CO2e/roll 1.13 kg
- MADE WITH 100% FINNISH LABOR
Our entire production is in Central Ostrobothnia, Toholammi. We pay all our taxes to Finland.
- PRODUCED WITH 100% FINNISH WIND POWER
Our factory’s production runs solely on wind power. Part of the wind power is produced by our parent company Pramia.
- FORECAST OF THE CIRCULAR ECONOMY
We take our customers’ broken rims into production again.